* RETURN POLICY: If any of our products do not meet your expectations, we want to know. As such, please email Lynda Budd, President directly at Lynda@tealchemy.ca and please include your order number and a description of the reason for the return. We will gladly exchange or refund your purchase on accessories items only within thirty (30) days of receipt of the returned merchandise. Sorry but we do not accept returns on the loose leaf teas. Please note that refunds will only be issued to the same credit card that was used for the original purchase.